Privacy Policy
Last updated: April 4, 2026
Layr-Zerø Studio ("we", "our", or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
When you interact with our website or place an order, we may collect:
- Contact details — name, email address, phone number
- Order information — products ordered, quantities, colour selections
- Communication data — messages you send via our contact form or WhatsApp
- Technical data — IP address, browser type, pages visited (via server logs)
2. How We Use Your Information
- To process and fulfil your orders
- To communicate about your order status, shipping, and delivery
- To respond to enquiries and provide customer support
- To improve our products and website experience
- To comply with legal obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share data only with:
- Logistics/courier partners — to deliver your order (name, phone, address)
- Payment processors — for transaction verification (UPI reference data)
- Legal authorities — if required by law or court order
4. Data Retention
We retain order and customer records for up to 3 years for accounting and legal compliance. Contact form submissions are retained for up to 1 year. You may request deletion of your data at any time (subject to legal obligations).
5. Cookies
Our website uses only session-level, functional cookies necessary for the store to operate (e.g., cart state). We do not use tracking or advertising cookies. No third-party analytics scripts are loaded on this site.
6. Data Security
All data in transit is protected via HTTPS/TLS. Our servers use industry-standard security practices including encrypted credentials, rate limiting, and access controls. Payment references are stored but no payment card data is ever collected or stored by us.
7. Your Rights
You have the right to:
- Request a copy of your personal data we hold
- Request correction of inaccurate data
- Request deletion of your data (right to erasure)
- Withdraw consent for communications at any time
To exercise any of these rights, contact us at [email protected].
8. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance.
10. Contact
For privacy-related questions or requests:
Email: [email protected]
Website: layr0studio.com/contact